Medical Record Requests
In accordance with applicable state and federal privacy laws, we can release copies of medical records only to authorized individuals or entities. Records may be released to:
• You, the patient
• A parent or legal guardian (for minor patients, where applicable)
• A person holding a valid healthcare power of attorney or other written authorization
• Another healthcare provider involved in your care
• Insurance companies or payers, when required for payment or prior authorization
• Attorneys or legal representatives, when accompanied by proper authorization or a valid court order
• Government agencies or regulators, when required by law
If you are requesting records on behalf of someone else, you may be asked to provide identification and documentation (such as a photo ID, legal guardianship papers, or power of attorney).
Submission Methods
Online Request
By Mail
In Person
Use our HIPAA-compliant online portal to submit your request instantly. This is the fastest method for processing.
Download and print the request form from our site, sign it, and mail it to our Albuquerque administrative office for review.
Visit our clinic during business hours. Our team can provide you with the necessary forms and assist with identification verification.
Medical Record Requests
We take your privacy seriously. In accordance with our Privacy Policy and applicable state and federal law, Cottonwood Home Health Care provides electronic or paper copies of medical records upon request to eligible individuals and authorized parties.
Timeline & Fees
Processing of medical record requests typically takes 7–10 business days from the date we receive your completed request.
There is no fee for requesting copies of your medical records from Cottonwood Home Health Care.
There is no fee for requesting copies of your medical records from Cottonwood Home Health Care.
Fax: (505) 875-6087